Privacy Policy


Last Update of this Privacy Policy – December 9, 2018

This Privacy Policy is applicable to Create Smile Radiate and set out our policy on the gathering and use of information on this site. Create Smile Radiate is committed to providing safe web sites for visitors of all ages and has implement this Privacy Polity to demonstrate our firm commitment to your privacy. Create Smile Radiate complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There my be links from our Site to other web sites; not that this Privacy Policy applies only to our Site and not to web sites of other companies or organizations to which our Site my be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquires in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for information purposes only. Create Smile Radiate does not endorse, and is not responsible for, these linked websites.

Although you are not requires to register to access our Site, you may be asked to provide us with personal information when you visit certain sections of our Site. Your use of our Site signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Site. Your continued use of the Site signifies your acceptance of these terms and any changes in effect at the time of use.

Collection of Personal Information

Personal Information is information about you that identifies you as an individual, for example, your names, address, e-mail address, or telephone number.

We collect information that you voluntarily provide to use through responses to surveys, search functions, questionnaires, feedback, Tell Your Story forms and the like. One some of our Sites, we offer health assessment tools that you to provide self-assessment information. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in contest or to resolve complaints or concerns.

Use of Information Gathered About Online Visitors

Before forwarding us any personal information, please be advised that any information gathered on our Site may be used in the aggregate for research and development related to our Site and/or for future development and , if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the contact of our Site to your needs by collecting information about your preferences through tracking of patterns page view on our Site; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available form time to time.

Promotional and Information Offers

With permission of and online visitors, information submitted at the time of registration or submission may be used for marketing and promotional purposes by Create Smile Radiate provided notice of this fact is made available online. If a visitor overacts to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. Create Smile Radiate uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us by e-mailing at

Disclosure of Information

Create Smile Radiate will not disclose personal information that you provide on it’s Site to any third parties other than to a company agent: i) in accordance with the terms of their Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrantees subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case Create Smile Radiate may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international’s regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.


Create Smile Radiate, in common with many web site operations, may use standard technology called “cookies” on its Site. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning the off in your browsers; however, some ares of the Site may not function properly if you do so.

Protection of Children Online

Create Smile Radiate considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowing collect or solicit personal information from children nor do we allow them to become registered users of, or to requisition formation through, our Site or help-seeking information lines.

Protection of Information:

Storage Information: 

Personal information you share with us is stored on our database servers at Company data centres (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.

Policy Change:

If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we disclose it.

Acceptance of our Privacy Policy:

By using this Site or any other Create Smile Radiate Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.